Terms of Service

1. The Service

RocketRunway provides cash-runway modelling tools for startup founders, including scenario creation, milestone annotation, AI-assisted editing, and read-only share links. We may add, change, or remove features at our discretion; material reductions in functionality on paid plans will be communicated with reasonable notice.

2. Your account

You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. Notify us promptly at security@rocketrunway.io if you suspect unauthorised access.

You must be at least 18 years old to use the Service and you must provide accurate information when registering.

3. Workspaces and roles

Workspaces are the unit of billing and data ownership. The workspace owner controls billing, member invitations, and deletion. Other roles (admin, editor, viewer) have reduced permissions as described in the product UI.

4. Plans, trials, and billing

New workspaces receive a 7-day Pro trial, no credit card required. After the trial, the workspace moves to read-only and then archived unless you subscribe to a paid plan. Archived workspaces are deleted 60 days after archival.

Paid plans bill in advance on a monthly or yearly cadence. Fees are non-refundable except as required by law or at our sole discretion. You can cancel any time via the Stripe Customer Portal; your plan remains active until the end of the current period.

We use Stripe to process payments. Your use of the Service's billing is also subject to Stripe's terms.

5. Your content

You retain all rights to the data you upload or create on RocketRunway (“Your Content”). You grant us a limited licence to store, process, and display Your Content solely to provide the Service to you and your workspace members.

You warrant that Your Content does not violate any law or infringe any third party's rights. We may remove content we reasonably believe violates these Terms.

6. AI features

AI-assisted editing and recommendation features send workspace data (scenarios, line items, milestones) to our AI provider for processing. Data is not used to train third-party models. You may choose not to use these features; using them indicates your consent to this processing.

AI suggestions are informational — every change requires your explicit approval before it is applied to your workspace.

7. Acceptable use

You agree not to: (a) use the Service to violate any law; (b) attempt to probe, scan, or test the vulnerability of the Service without our written permission; (c) reverse-engineer any part of the Service; (d) resell or sublicense the Service; (e) use the Service to send unsolicited messages.

8. Termination

You may close your account at any time from the Profile page. We may suspend or terminate your access for material breach of these Terms, non-payment, or legal reasons. On termination, your access ends immediately; exported copies of Your Content remain yours.

9. Warranties and liability

The Service is provided “as is”. To the fullest extent permitted by law we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement.

Our aggregate liability under these Terms is limited to the amount you paid us in the twelve months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

Runway projections are estimates based on the data you enter. They are not financial advice. You are responsible for business decisions you make from them.

10. Changes to these Terms

We may update these Terms. Material changes will be announced by email or in-product at least 14 days before taking effect. Continued use after the effective date constitutes acceptance.

11. Governing law

These Terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of London.

12. Contact

Questions? Email hello@rocketrunway.io.